Blog - Page 3 of 41

A couple I know recently bought their first home. Considered a fixer-upper, they knew that they woul...

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A couple I know recently bought their first home. Considered a fixer-upper, they knew that they woul...

Doing customer support with a small team isn’t easy. It’s a balancing act between managi...

We have another big announcement! Until now, if you wanted to link to a Google Drive file, you’...

Late last month, we released DoneDone 2. It not only includes an assortment of new features, but it ...

In our last post, Mike shared the exciting news about releasing DoneDone 2, which will be available...

Since early 2018, we’ve been working on some major updates to DoneDone. There were so many goo...

When talking about software design, handling permissions seems straightforward: Make sure a user can...

When it comes to things we look forward to, spending an afternoon exchanging messages with a custome...

Customer care is a vital part of any company’s strategic game plan. Your customer support service ma...