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The DoneDone Blog

Product updates and our thoughts on getting work done.

Features & Updates

Two Exciting New Updates Have Arrived - Pabbly Connect and Who's Viewing!

It's now easier than ever to connect DoneDone with other apps using Pabbly Connect. That's not all! You can also see if colleagues are viewing a ticket so you don't accidentally step on anyone's toes.

Michael Sanders
Features & Updates

Two Exciting New Updates Have Arrived - Pabbly Connect and Who's Viewing!

It's now easier than ever to connect DoneDone with other apps using Pabbly Connect. That's not all! You can also see if colleagues are viewing a ticket so you don't accidentally step on anyone's toes.
Michael Sanders
Project Management

A Complete Guide to Email Project Management for SMBs

In this guide, you'll learn what email project management is, the benefits of using it, how to get started with it, and more.
Owen Baker
Customer Support

The Essential Guide to Crafting Great Customer Service Emails

Wondering how you can improve your customer service emails? Check out our guide for tips and examples on how to craft great customer service emails that will delight your customers.
Michael Sanders
Features & Updates

Streamline Your Workflow and Get Things Done Faster: Check Out Webhooks and an Improved Bulk Editing Experience

Our latest release includes two new features - webhooks and an improved experience for editing tickets in bulk. See how they can help you streamline your workflow and get things done faster!
Michael Sanders
Project Management

Unlocking Efficiency: A Guide to Choosing the Right Task Manager Software for Your Small Business

In order to be productive and achieve your goals, it's important to have the right tools. Here's our guide to choosing the best task manager software for your small business.
Michael Sanders
Project Management

What is agile project management? Explained with examples

Agile project management has been gaining prominence in recent years as more and more organizations are looking for ways to be more flexible and responsive to their customer's needs. This article will explain what Agile project management is and provide e
Michael Sanders
More from our blog...
Features & Updates
Two Exciting New Updates Have Arrived - Pabbly Connect and Who's Viewing!
Streamline Your Workflow and Get Things Done Faster: Check Out Webhooks and an Improved Bulk Editing Experience
Get More Out of DoneDone with the New Pinboard Feature
$50 for Every Friend You Refer: DoneDone's Brand New Referral Program
New Filtering UI in DoneDone: Streamlined and Even More Powerful
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Customer Support
A Complete Guide to Email Project Management for SMBs
The Essential Guide to Crafting Great Customer Service Emails
Unlocking Efficiency: A Guide to Choosing the Right Task Manager Software for Your Small Business
6 Customer Support Metrics You Must Track For Your Business 
Why You Need Help Desks: How Collaborating in One Tool Benefits All Teams
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Bug Tracking
A Complete Guide to Email Project Management for SMBs
How to make business collaboration unbelievably simple
Three bug tracking best practices for small businesses
The ultimate bug tracking template
How software companies track bugs
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Project Management
A Complete Guide to Email Project Management for SMBs
Unlocking Efficiency: A Guide to Choosing the Right Task Manager Software for Your Small Business
What is agile project management? Explained with examples
A Step-by-Step Guide to Building a Marketing Plan Like a Pro Project Manager
All You Need to Know About Project Controls
Read more posts...

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