Features & Updates

The latest updates and feature releases right here.

DoneDone's New Pricing Model Makes all Guest Users Free

DoneDone's New Pricing Model Makes all Guests Free of Charge to Promote the Spirit of Collaboration.

Jadon Walker

Fifteen Years of Keeping It Simple

DoneDone's creator (and still lead designer and developer) looks back on 15 years of staying relevant, keeping things simple, and playing our own game.
Ka Wai Cheung

Simplify Support with DoneDone's New Customer Ticket Portal

Goodbye, email chaos! Hello, simplicity! Experience DoneDone's new Customer Ticket Portal — an effortless way for your clients to manage support tickets. Fast replies, no inbox mess. Try it out and elevate your customer support today!
Michael Sanders

Streamline Your Workflow with DoneDone's Latest Feature: Workflow Jobs

Get ready to be thrilled! DoneDone has just unveiled Workflow Jobs, the simplest way to effortlessly reassign tickets. By leveraging Jobs within your Workflows, tickets will be automatically reassigned whenever there's a change in their status.
Michael Sanders

Out with the Old, In with the New: Discover What DoneDone 2 Can Do Better Than Classic

Ready to make the switch from DoneDone Classic? Get an overview of all the awesome features in DoneDone 2, including custom workflows & statuses, kanban boards, shared inboxes, integrations and mobile apps. Upgrade today for a better experience!
Michael Sanders

A Sneak Preview of DoneDone's Upcoming Feature: Workflow Jobs

Use Workflow Jobs to automate the process of reassigning tickets based on their status and make a big difference for your project management team. Take a look at this preview of what DoneDone has in store, and see how it can help you!
Michael Sanders

Sharing Project & Mailbox Information Made Easy with DoneDone Notes

Need to share project-wide information with your team? Get the scoop on how DoneDone's newest feature, Notes, can help keep all your project and mailbox info organized, easily accessible, and up to date.
Michael Sanders
More from our blog...
Features & Updates
DoneDone's New Pricing Model Makes all Guest Users Free
Fifteen Years of Keeping It Simple
Simplify Support with DoneDone's New Customer Ticket Portal
Streamline Your Workflow with DoneDone's Latest Feature: Workflow Jobs
Out with the Old, In with the New: Discover What DoneDone 2 Can Do Better Than Classic
Read more posts...
Customer Support
Finding the Best and Most Cost-Effective Ticketing System for Small & Medium Businesses.
Fifteen Years of Keeping It Simple
Breaking Down Silos: The Key to Effective Email Sharing Strategies for Ecommerce Support Teams
Streamline Your Support Tickets with DoneDone's New Conversation Merge Feature
How DoneDone Helps Small Businesses Tackle Projects with Ease - A Simple Guide to Team Management
Read more posts...
Bug Tracking
Fifteen Years of Keeping It Simple
A Complete Guide to Email Project Management for SMBs
How to make business collaboration unbelievably simple
Three bug tracking best practices for small businesses
The ultimate bug tracking template
Read more posts...
Project Management
The Basics of Project Management in Construction
Struggling to Retain Clients? Uncover the Secrets to Long-Term Loyalty in Business
Maintenance of Software: How Team Roles on a Project Help SMBs Do It Better
Top 7 Easy to Use Project Management Software Picks for Agencies in 2024
Bite-Sized Breakthroughs: The Art of Eating an Elephant in Project Management
Read more posts...

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