Customer Support

You, your customers, and your team working seamlessly together.

Create & link internal
tasks for your back office
team. No more emails with
a dozen random ccs.
Discuss tickets privately
with your team, right on
the same conversation. No
more messy email chains.
customer emails
into a DoneDone
Get back to your
customers quickly & with
confidence. They'll love
you for it (Trust us).

Trusted by Teams Worldwide

The perfect help desk for small business customer support

DoneDone Mailboxes turn your cluttered support emails into streamlined, organized conversations.

Pricy enterprise customer service tools are painful to set up and costly. Stick with the “need-to-have” features for a fraction of the price. A no-fuss ticket portal, easy searching & filtering, private commenting, out-of-office responses, saved replies, customer histories, and more.

Help desk support and task management, together

Put your customer at the core of your business with cross-team collaboration and communication all within the DoneDone platform.

Link conversations to internal tasks so your customer support staff and back office team work together harmoniously while keeping your customers in love with your service.

Real-time customer service metrics tracking

Measure team performance and gauge how happy your customers are to build a business that actually puts the customer first.

The DoneDone Dashboard gives you a quick look at open tickets and activity. DoneDone Reports shows you how quickly and accurately your team is responding to customer inquiries.

Simple help desk software features

Avoid overly complex workflows and processes with a tool that has everything you need and nothing you don't.
  • Customer Ticket Portal
  • Workflows & Statuses
  • Private Commenting
  • Out-of-Office Responses
  • Priorities
  • Assignees & Watchers
  • Due Dates
  • Saved Replies
  • Tagging
  • Email Signatures
  • Bounce Notifications
  • Linked Tasks
  • Bulk Editing
  • Customer History
  • Reporting
DoneDone integrates with...

Give DoneDone a try today!

No credit card needed. Just sign up for a free trial, invite your team, and start getting things done with DoneDone.