Help desk support made easy with ticket portals

Auto-forward your company emails into DoneDone. Instantly wow your audience with a clean and simple email-to-ticket help desk. 💯

A  ticket portal that doesn't make your clients and customers do the work.

No passwords. No complex interface. Customers access their emailed-in tickets securely with the click of a link.

An easy-peasy UI for your clients and customers.

Clients and customers can view all of their email conversations in one place and reply right there.
Each email gets a
ticket number & status
for easy reference.
Replies from ccs?
Multiple support reps?
It's all in one
easy thread.
Customers and clients
can reply to their emails
directly or right
in the portal.

Behind-the-scenes, a fully loaded ticket organizer for your team.

Privately assign, prioritize, tag, and discuss tickets in a shared inbox. Loop clients and customers in only when you're ready.
Discuss privately right
in the same ticket.
Delight your customers
by remembering past
conversations with them.
Never worry about two
people replying at once.
DoneDone saves you the
embarrassment :).
Reference emails by
ticket number.
Automatically re-open
inactive tickets when
a customer replies.

Simple ticket portal features

Avoid overly complex workflows and processes with a tool that has everything you need and nothing you don't.
  • Customer Ticket Portal
  • Workflows & Statuses
  • No Customer Passwords
  • Private Commenting
  • Saved Replies
  • Priorities
  • Assignees & Watchers
  • Due Dates
  • Auto-Responders
  • Tagging
  • Linked Tasks
  • Bulk Editing
  • Email Signatures
  • Reply Collision Detection
  • Spam Filtering
  • DKIM/Return-Path Records
  • Email Merging
  • Guided Auto-Forwarding Setup
DoneDone integrates with...

Give DoneDone a try today!

No credit card needed. Just sign up for a free trial, invite your team, and start getting things done with DoneDone.