Add tasks directly from conversations, comments, and replies (and more features)

It's difficult to keep track of customer concerns and emails.

Your staff is constantly replying to clients and keeping track of all the requests, concerns, and bugs that come in. You need a better method for turning support emails into tasks and knowing when things are completed or if anything falls through the gaps.

The ability to link tasks already makes it simple for your team to create tasks straight from emails delivered to your DoneDone Mailbox.

With this update, you can also produce linked tasks right from comments and replies rapidly. This cuts down time when new ideas arise out of your customers, clients, and team's ongoing back-and-forth.

Watch the video above to see this feature in action along with a number of other improvements:

  • View the original source email for replies.
  • Design tweaks to improve the readability of file attachments, CCs and other notifications on incoming emails and replies.
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