If you’re a DoneDone user, then you’re in for a real treat! We’ve just released two new features that are sure to make managing projects and customer support even easier.
The first lets your team see who’s viewing a ticket to avoid team member collisions. The second is Pabbly Connect now supports triggers for DoneDone.
Keep reading to learn more about these great updates! 📖
This new feature makes it easy for your team members to stay on the same page when it comes to tickets.
With Who's Viewing notifications, they can easily see which tickets are being viewed by other team members so they don't waste time working on something that someone else is tackling.
This feature prevents delays due to unnecessary collisions and ensures that everyone is working together as efficiently as possible.
We've partnered with Pabbly Connect, an automation service provider, to create triggers that enable an automated workflow between DoneDone and other apps such as Google Sheets and WooCommerce.
This means you can use DoneDone's powerful features without having to manually transfer data between different apps. For example, with this integration you can automatically send notifications via other apps whenever there is a new ticket or project created in DoneDone.
These two awesome new updates from DoneDone will help make managing tasks and customer support even easier for small businesses everywhere!
With Who's Viewing What, your team members can stay on the same page when it comes to tickets while avoiding wasted time due to unnecessary collisions.
And with the Pabbly Connect triggers integration, you can save time by automatically transferring data between different apps without any manual effort required.
If you're not already using DoneDone, now is the perfect time to give it a try!