One of the most frequent requests we've received over the past year is to make it easier to loop people in on issues. Up until now, you could only do this via the "Notify these people of issue updates" dropdown field when creating an issue or the "Manage who is notified" dropdown within an issue page:
Up until today, you could only loop people in by adding them as cc'd users when updating an issue.
We wanted to make this experience less cumbersome. So, today, we're excited to announce the release of @mentions.
Like many other tools you probably use, @mentions let you loop in team members while you write a description or comment. Just start a word with the @ sign, begin typing the name of a person assigned to that project, and you'll be able to bring them into the conversation.
Note: Whenever you @mention someone on your team within a specific issue, they will be automatically cc'd onto the issue going forward, just as if you'd selected them from the "Manage who is notified" dropdown.
Hit the @ key when writing your descriptions or adding a comment to mention another team member.
Your username will be highlighted on any comments you're mentioned in.
This feature is now available whenever you:
We've also added @mentioning whenever you:
In the two cases above, however, users will not be automatically cc'd on every issue being edited or in a release build going forward. They will simply receive a one-time email notification on the update.
Here's a quick demo of how it looks:
We hope this update makes your issue tracking time even more efficient! And, as always, you can reach us on our support page or via Twitter with any questions or comments.
