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Account Roles & Permissions

Note: Parts of this feature are only accessible to Account Admins and Owners only.
Note: This feature is only accessible to Account Owners only.

DoneDone takes a simple approach to roles and permissions. Everyone on your account falls into one of three roles:

  • Normal User
  • Admin
  • Account Owner

Normal User

Normal Users are able to work within the Projects and Mailboxes that they've been assigned to but are unable to invite new people to the account or manage billing and account information. Typically, most people on your account will fall into this role.


An Admin can do everything a Normal user can do plus they're able to:

  • Create new Projects and Mailboxes
  • Invite new people to the account
  • Assign people to specific Projects and Mailboxes

Account Owner

An Account Owner can do everything an Admin can do plus they're able to manage Account & Billing information like...

  • Updating the account name
  • Switching between monthly and annual plans
  • Updating payment information
  • Cancelling the account

We strongly recommend making two or more people an Account Owner so that if one person were to leave your organization, another person was still able to manage your account.

Admins and Account Owners are able to manage the roles of people on your account by going to the People section.

Michael Sanders
Last updated: 
September 29, 2021