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Introduction to Mailboxes

Note: Parts of this feature are only accessible to Account Admins and Owners only.
Note: This feature is only accessible to Account Owners only.

Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads.

Mailboxes are most commonly used to handle customer support inquiries, outside feedback, or other company processes like applicant hiring. Any process you currently manage with a company email is a great candidate for DoneDone Mailboxes.

You can create a Mailbox that uses one of our built-in Workflows, or uses a Workflow you create on your own.

Ka Wai Cheung
Last updated: 
April 15, 2021