Customer Support

Deliver exceptional customer service with a customer support software tool that simplifies communication between you and your customers.

Start your free trial
Give it a try!
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Start your free trial
Give it a try!

Discuss, assign, and resolve customer support tickets
without messy email chains and ccs using
DoneDone Mailboxes.


The perfect help desk for small team customer support

Stay agile, collaborative, and communicative with a help desk tool that won’t break the bank.

Avoid paying for “nice-to-have” features that enterprise customer service tools provide. Stick with the “need-to-haves” that’ll keep your small team organized, your budget on track, and your customers happy.


Help desk and project management, together

Easily link conversations to tasks and vice versa for a closed-loop communication experience.

Put the voice of the customer at the core of your business with cross-team collaboration and communication from inside the DoneDone platform.


Customer service metrics tracking

Define your customer service metrics and objectives, then easily track them using DoneDone Reports.

Measure team performance and gauge how happy your customers are to build a business that actually puts the customer first.

If you’re a charity or educational institution, let us know and you’ll
receive a 30% lifetime discount!

Simple help desk software features

Avoid overly complex workflows and processes with a tool that has everything you need, while keeping it simple.

  • Custom Workflows
  • Default & Custom Filters
  • Priorities
  • Due Dates
  • Tags
  • Public API
  • Saved Replies
  • Office Hours
  • Integrations
  • Issue Templates
  • Linked Tasks
  • Email Forwarding
  • Email DNS Integration
  • Default Signatures
  • Mobile-friendly
  • Auto Responses
  • Reporting
  • Global Search

Be a customer-first business
with DoneDone

DoneDone makes customer support easy. Get
started with a free, no obligation trial.

Try it for free