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Software and Software as a Service (SaaS) businesses have perfected the process of bug tracking. But...

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Software and Software as a Service (SaaS) businesses have perfected the process of bug tracking. But...

During the growth phase for many businesses, one of the first pain points they experience is with th...

A couple I know recently bought their first home. Considered a fixer-upper, they knew that they woul...

Software and Software as a Service (SaaS) businesses have perfected the process of bug tracking. But...

During the growth phase for many businesses, one of the first pain points they experience is with th...

A couple I know recently bought their first home. Considered a fixer-upper, they knew that they woul...

Doing customer support with a small team isn’t easy. It’s a balancing act between managi...

We have another big announcement! Until now, if you wanted to link to a Google Drive file, you’...

Last week, we released our first ever integration with Zapier. If you’re not familiar with Zap...