Most people decide to start looking for a lightweight issue tracker when they realize that Google Docs, Excel, and generic spreadsheets aren’t enough. If you’re looking for an issue tracker that is simple to set up and easy to use, you’ve clicked on the right link.I’ll share a reliable option which is perfect for small teams of just 2 or 3 people. It can also be used by individuals or large teams, which is great because you never know when you need to scale!
One of the best things about using a bare-bones solution is that it enables you to get work done in a variety of applications. For example, you may need an issue tracker for bug tracking. It could be for customer support. It could simply be for the purpose of accountability in a small team.With this in mind, here are 5 features to look for in any simple issue tracker app:
We initially created DoneDone to serve this basic purpose for our simple issue tracking needs. Since then, we have intentionally kept DoneDone as a lightweight application.
Before signing up for anything, you should take a moment to consider your short-term and long-term goals. How will you use an issue tracker today? Will you use it in the same way tomorrow, or will you scale? Will you add more team members?Some people look for the simplest tool to manage one specific project or client. Then, weeks or months later, a new project or client needs to be added to the system. You may want to account for this possibility.In regard to bug tracking, are there any important integrations that would make your life a bit easier, such as Git or SVN integration? Slack notifications? Determine just how “lightweight” you want to go as you choose a tracker.
In the case of DoneDone, sign up to start the configuration process. It’s really easy.
Set a username and password, and you’re ready to go! If you’re the only user, then you don’t need to do any further configurations.If you do have other teammates to add, DoneDone and any other issue tracker app will have an option to add new users.Once your users are added, it’s time to create the first project. Give it a name and save it.Within a project, you will be able to create issues to track. Assign yourself or someone else as the fixer. You can even appoint a third person to verify that the issue has been resolved before closing the task.Your other options are Jira and Asana, but they are more complicated to use.
Agencies especially like simple issue trackers because most of the work is handled by a manager and a few employees working together. In this case, it’s easy for a manager to assign a new task to an employee and copy a third person on the progress.For example, a project manager wants the app developer to change a line of code. That project manager opens a new issue and names it. The issue is assigned to the app developer who automatically sees the new task in his list. The project manager decides to also add the company account manager to the project so that the account manager also gets notifications. That helps the account manager better communicate progress to theAs the app developer completes the project and changes the status of the record, everyone on the project can be notified.
You won’t need to spend an arm and a leg for simple issue tracking. Jira users pay about $7 per month on average. Teamwork users are even higher, at $10 per user per month. The average DoneDone user only pays $4 per month, which is basically the price of a soft taco and a Red Bull. Can’t beat that.A few bucks per month is a small price to pay for an app that keeps you focused and efficient.
The number of features that you’ll need to get the job done are completely up to you. But here is a list of features to look out for:
It’s our experience that these features are the absolute core necessities of any lightweight issue tracking software. If you prefer to use something a bit more robust, you can also opt for premium features such as time tracking, Gantt charts, and task dependencies. But expect your per-user costs to triple.
Escape the hassle of spreadsheets by signing up for a simple issue tracker. Pay a few dollars per user per month. Enjoy a much smoother issue management experience.